Shipping Guidelines

Buyer assumes all applicable packing/handling charges, taxes, duties, and shipping costs for domestic and international deliveries. An additional packing fee of $10.00 will be added to domestic  shipments and $15.00 International shipments to cover materials and labor. Oversized items will be subject to additional charges for packing, handling, and shipping. Information on on available shipping methods below.

Insurance:

Insurance is required on all packages unless express arrangements with The Golden Closet are made prior to purchase. If you choose to waive the insurance on your shipment you must sign a waiver stating that you take all responsibility if the package is lost or damaged in transit. Please down load waiver, sign and email / fax back to info@thegoldencloset.com – Fax 818-9821905

Download Waiver PDF

Handling Time

Purchases will be shipped from TGC within seven (7) business days from the purchase date. TGC provides estimated delivery dates but the actual arrival time is controlled solely by the shipping carrier(s). TGC will assist with tracking of missing shipments, but the responsibility for delivery remains solely with each carrier(s). If you are interested in expediting an over night or 2nd day delivery, please contact info@thegoldencloset.com. 

Specialty Shipping and Handling

Some of our items may require specialty boxes, crating, handling, and shipment through a fine arts company. A sales representative may contact the purchaser with additional fees and information pertaining to the handling of the item.

Disclaimer:

The Golden Closet does not guarantee delivery time and is released of all liabilities once an item has been shipped. The Golden Closet is not responsible for any loss/damage that may occur during the shipping process.

SHIPPING COMPANIES

DOMESTIC:

  • FEDERAL EXPRESS: Most items will be shipped via FedEx Express insured delivery unless arranged otherwise prior to sale.
  • UNITED STATES POSTAL SERVICE: Any preferred insured USPS shipping method.

INTERNATIONAL:

  • FEDERAL EXPRESS: Any preferred insured FedEx shipping method
  • UNITED STATES POSTAL SERVICE: Any preferred insured USPS shipping method. Only available for items valued at $2000.00 or less

ALTERNATE SHIPPING METHODS:

Alternate methods of shipping may be agreed upon if special conditions apply and are at the sole discretion of The Golden Closet.